‘CAP Quote powered by Bynx’ delivers a range of benefits ranging from greater cost efficiency to reduction of vehicle configuration errors.
It is unique in driving customer loyalty by enhancing the front-end quotation experience and providing powerful back office functionality in a single web-based application, removing the need for prohibitively expensive and disruptive IT infrastructure alterations.
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The launch of ‘CAP Quote powered by Bynx’ offers an unrivalled opportunity for contract hire and leasing operators to incorporate every front end quotation requirement into a single easy-to-access system. This meets all the needs of the host business and its user chooser customers and can be installed and configured in the space of just two or three days.
The system also eliminates the possibility of vehicle configuration errors, one of the most common issues creating the need for service staff intervention. This is thanks to the incorporation of CAP’s unique option relationships format within its New Vehicle Data set, preventing the selection of incompatible features. Such selection errors are a major contributor to the typical industry requirement of staff intervention in around one in five initial customer orders.
In the background ‘CAP Quote powered by Bynx’ provides superior management/import tools for vehicle future values, service and maintenance budgets, manufacturer volume related bonus and dealer discounts and all associated costs and profit margins built into monthly rentals. All Customer specific terms are simply and quickly applied to CAPQuote. This means that the Contract Hire company’s New Customer contracts can go live immediately with quotations that fully reflect the customer’s bespoke agreements.
Features and benefits at a glance
· Automated vehicle quote to order - reducing the amount of contract hire leasing company intervention when quotes change/don’t work. Industry average is currently 6 quotes to 1 order for every company car driver.
· Elimination of vehicle configuration errors thanks to full integration of CAP’s unique New Vehicle Data option relationships format. This means CAP Quote powered by Bynx can only build deliverable cars. Research shows currently 1 in 5 cars cannot be processed to conclusion due to misconfiguration.
· Constantly updated information removing the need for drivers to wait for new vehicle details
· A clear and simple web interface for user chooser customers
· Fully integrates with existing contract hire leasing legacy back office systems using the latest SOA (Service Orientated Architecture) methodology. This allows easy and fast deployment and reduces the impact of IT workload/development
· Fully definable customer branding for seamless integration with existing customer interface
· Full focus on high level driver satisfaction
· Allows the contract hire leasing company to provide a solution to a new customer within hours of winning the contract
· Fully CAP web-hosted solution with outsourced management removing the need for costly upgrades
· Only builds cars that can be factory ordered (reducing build errors)
· Flexible client ‘rate book’ management
· Used by end users who will have a customer specific view, only allowing them to build within their policy and able to change factors that may affect the rate (reduces duplication and administration burden for contract hire leasing companies)
· Helps contract hire leasing company sales team to win new customers through this service and switch web-quote on immediately
